Terms and Conditions for NYG

Welcome to NYG! These Terms and Conditions govern the use of our online store (www.nyg.com.np) and the purchase of IT-related products and services. By using our website, you agree to these terms. If you do not agree, please do not use our services.

1. General Terms

These terms apply to all sales of hardware, software, digital services, and accessories available on our website.
By placing an order, you confirm that you are at least 18 years old or have the legal capacity to enter into a contract.
We reserve the right to modify these terms at any time without prior notice.

2. Product Information

We provide descriptions, specifications, images, and prices for IT products.
Product availability is subject to stock and may change without notice.
Colors, designs, and specifications may slightly vary from the images displayed.

3. Pricing & Payment

All prices are listed in NPR and include/exclude taxes (specify as needed).
Payments must be made through secure gateways like Credit/Debit Cards, PayPal, Net Banking, UPI, Cash on Delivery etc.
We are not responsible for transaction failures due to payment provider issues.
We reserve the right to modify product pricing at any time.

4. Order Processing & Shipping

Orders are processed within up to 7 days business days.
Estimated delivery times vary based on the shipping location.
Shipping fees are calculated at checkout.
We are not responsible for delays due to courier issues, customs, or unforeseen events.

5. Returns, Refunds & Warranty

Returns are accepted within [5] days of delivery, subject to eligibility criteria.
Digital products, software licenses, and downloadable items are non-refundable once activated.
Hardware products come with a manufacturer’s warranty.
Refunds will be processed within [5] business days after return approval.

6. Software Licensing & Usage

Purchased software products are subject to the End-User License Agreement (EULA) of the respective provider.
Unauthorized copying, sharing, or reselling of digital products is strictly prohibited.
Some software may require activation keys, which are provided after successful payment.

7. Privacy & Data Protection

We collect and store user data as per our Privacy Policy.
Payment details are encrypted and handled by secure third-party payment gateways.
We do not share personal data with third parties without user consent, except as required by law.

8. Limitation of Liability

We are not responsible for any indirect, incidental, or consequential damages arising from product use.
We do not guarantee uninterrupted or error-free operation of any purchased product.

9. Prohibited Activities

Users must not: